.customer-scope .container{max-width:var(--container);margin-left:auto;margin-right:auto;padding-left:24px;padding-right:24px}.customer-scope .topbar{background:var(--primary-deep);color:hsla(0,0%,100%,.78);font-size:var(--fs-sm);padding:9px 0}.customer-scope .topbar-inner{display:flex;justify-content:center;align-items:center;gap:var(--space-2);text-align:center}.customer-scope .topbar .accent-text{color:#bcdccc;font-weight:700}.customer-scope .header{background:hsla(0,0%,100%,.96);backdrop-filter:blur(12px);border-bottom:1px solid var(--ink-200);position:sticky;top:0;z-index:100}.customer-scope .header-inner{display:flex;align-items:center;gap:var(--space-8);height:72px}.customer-scope .logo{display:flex;align-items:center;gap:10px;font-size:var(--fs-xl);font-weight:800;color:var(--primary);letter-spacing:-.6px;flex-shrink:0;text-decoration:none}.customer-scope 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a.active:after{content:"";position:absolute;bottom:-2px;left:0;right:0;height:2px;background:var(--primary)}.customer-scope .gnb .caret{width:9px;height:9px;transition:transform .2s}.customer-scope .gnb-item.dd-open .caret,.customer-scope .gnb-item:hover .caret{transform:rotate(180deg)}.customer-scope .gnb-dropdown{position:absolute;top:100%;left:50%;transform:translateX(-50%) translateY(6px);min-width:200px;background:#fff;border:1px solid var(--ink-200);border-radius:var(--r-md);box-shadow:var(--sh-lg);padding:8px;opacity:0;visibility:hidden;transition:opacity .18s,transform .18s;z-index:120}.customer-scope .gnb-item.dd-open .gnb-dropdown,.customer-scope .gnb-item:focus-within .gnb-dropdown,.customer-scope .gnb-item:hover .gnb-dropdown{opacity:1;visibility:visible;transform:translateX(-50%) translateY(2px)}.customer-scope .gnb-dropdown a,.customer-scope .gnb-dropdown button{display:flex;align-items:center;gap:10px;width:100%;padding:11px 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.header-search{flex:1;max-width:420px;margin-left:auto}.customer-scope .header-search-inner{background:var(--ink-100);border-radius:var(--r-sm);padding:10px 14px;display:flex;align-items:center;gap:var(--space-2);border:1px solid transparent;transition:all .2s}.customer-scope .header-search-inner:focus-within,.customer-scope .header-search-inner:hover{background:#fff;border-color:var(--ink-300)}.customer-scope .header-search-inner input{flex:1;border:none;outline:none;background:transparent;font-size:var(--fs-base);color:var(--primary)}.customer-scope .header-search-inner input::placeholder{color:var(--ink-400)}.customer-scope .header-search-inner .search-icon{color:var(--ink-500);flex-shrink:0}.customer-scope .header-utility{display:flex;align-items:center;gap:14px;flex-shrink:0}.customer-scope .header-utility a{font-size:var(--fs-base);color:var(--ink-600);transition:color .2s;text-decoration:none}.customer-scope .header-utility a:hover{color:var(--primary)}.customer-scope .btn-cta-header{display:inline-flex;align-items:center;gap:6px;padding:10px 18px;background:var(--primary);color:#fff!important;border-radius:var(--r-sm);font-size:var(--fs-base);font-weight:700;transition:all .2s;text-decoration:none}.customer-scope .btn-cta-header:hover{background:var(--primary-soft);transform:translateY(-1px)}.customer-scope .gnb-toggle{display:none;width:44px;height:44px;border-radius:var(--r-sm);align-items:center;justify-content:center;color:var(--primary);flex-shrink:0;background:none;border:none;cursor:pointer;font-size:var(--fs-xl)}.customer-scope .gnb-toggle:hover{background:var(--ink-100)}.customer-scope .footer{background:var(--primary-deep);color:hsla(0,0%,100%,.5);padding:56px 0 32px;font-size:var(--fs-base)}.customer-scope .footer-top{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:var(--space-12);padding-bottom:32px;border-bottom:1px solid hsla(0,0%,100%,.08);margin-bottom:24px}.customer-scope 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.footer-bottom{justify-content:space-between;gap:var(--space-3)}.customer-scope .footer-bottom a{color:inherit;text-decoration:none;transition:color .2s}.customer-scope .footer-bottom a:hover{color:#fff}@media (max-width:1024px){.customer-scope .gnb{display:none}.customer-scope .gnb.open{display:flex;flex-direction:column;align-items:flex-start;position:absolute;top:72px;left:0;right:0;background:#fff;border-bottom:1px solid var(--ink-200);padding:16px 24px;z-index:200;box-shadow:var(--sh-md)}.customer-scope .gnb-toggle{display:flex}.customer-scope .header-search{max-width:300px}.customer-scope .footer-top{grid-template-columns:1fr 1fr;gap:var(--space-8)}.customer-scope .header{position:relative}}@media (max-width:768px){.customer-scope .container{padding-left:16px;padding-right:16px}.customer-scope .header-search{display:none}.customer-scope .header-inner{gap:var(--space-4);height:64px}.customer-scope .header-utility{gap:10px}.customer-scope .header-utility a:not(.btn-cta-header){display:none}.customer-scope .footer-top{grid-template-columns:1fr;gap:var(--space-6)}.customer-scope .footer-bottom{flex-direction:column;gap:6px}}.customer-scope .expert-card{position:relative;background:#fff;border:1px solid var(--ink-200);border-radius:var(--r-lg);padding:20px;transition:all .25s;cursor:pointer;display:flex;flex-direction:column;text-decoration:none;color:inherit}.customer-scope .expert-card:hover{border-color:var(--primary);transform:translateY(-3px);box-shadow:var(--sh-md)}.customer-scope .expert-card .ec-header{display:flex;align-items:center;gap:var(--space-3);margin-bottom:14px}.customer-scope .expert-card .ec-photo{width:52px;height:52px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;color:#fff;font-size:var(--fs-xl);font-weight:800;background:linear-gradient(135deg,var(--ink-400),var(--ink-500))}.customer-scope .expert-card img.ec-photo{object-fit:cover;object-position:center 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.cc-thumb{aspect-ratio:4/3;display:flex;align-items:center;justify-content:center;position:relative;color:var(--ink-500);font-size:var(--fs-sm);background:linear-gradient(135deg,var(--ink-100),var(--ink-200))}.customer-scope .case-card.role-labor .cc-thumb{background:linear-gradient(135deg,var(--step1-bg),#c9dfd2)}.customer-scope .case-card.role-adjuster .cc-thumb{background:linear-gradient(135deg,var(--step2-bg),#bfd2eb)}.customer-scope .case-card.role-lawyer .cc-thumb{background:linear-gradient(135deg,var(--step3-bg),#d9afba)}.customer-scope .case-card .cc-badge{position:absolute;top:12px;right:12px;background:var(--primary);color:#fff;font-size:var(--fs-xs);font-weight:800;padding:5px 11px;border-radius:var(--r-full);letter-spacing:.5px}.customer-scope .case-card .cc-body{padding:18px}.customer-scope .case-card .cc-expert{display:flex;align-items:center;gap:var(--space-2);margin-bottom:10px}.customer-scope .case-card 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var(--ink-200);border-radius:var(--r-lg);overflow:hidden;cursor:pointer;transition:all .3s;text-decoration:none;color:inherit;display:flex;flex-direction:column}.customer-scope .content-card:hover{box-shadow:var(--sh-lg);transform:translateY(-2px);border-color:transparent}.customer-scope .content-card .ctc-thumb{position:relative;aspect-ratio:16/9;background:linear-gradient(135deg,var(--primary-soft),var(--accent));display:flex;align-items:center;justify-content:center}.customer-scope .content-card .ctc-thumb.is-article{background:linear-gradient(135deg,var(--ink-100),var(--accent-soft))}.customer-scope .content-card .ctc-play{width:56px;height:56px;border-radius:var(--r-full);background:hsla(0,0%,100%,.9);color:var(--primary);display:flex;align-items:center;justify-content:center;font-size:var(--fs-3xl);box-shadow:var(--sh-md)}.customer-scope .content-card 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10px;border-radius:var(--r-full);background:var(--ink-100);color:var(--ink-500)}.customer-scope .customer-journey-step.is-now{box-shadow:var(--sh-md);transform:translateY(-2px)}.customer-scope .customer-journey-step.is-now.role-labor{border-color:var(--step1);background:var(--step1-bg)}.customer-scope .customer-journey-step.is-now.role-adjuster{border-color:var(--step2);background:var(--step2-bg)}.customer-scope .customer-journey-step.is-now.role-lawyer{border-color:var(--step3);background:var(--step3-bg)}.customer-scope .customer-journey-step.is-now .jstep-when{background:var(--primary);color:#fff}.customer-scope .customer-journey-step.is-add{border-style:dashed}.customer-scope .customer-journey-conn{display:flex;align-items:center;justify-content:center;padding:0 6px;color:var(--ink-300);font-size:var(--fs-3xl);font-weight:700}.customer-scope .customer-carousel{position:relative}.customer-scope .customer-carousel-track{display:flex;gap:var(--space-4);overflow-x:auto;scroll-snap-type:x mandatory;scroll-behavior:smooth;padding-bottom:8px;scrollbar-width:thin;scrollbar-color:var(--ink-300) transparent}.customer-scope .customer-carousel-track::-webkit-scrollbar{height:6px}.customer-scope .customer-carousel-track::-webkit-scrollbar-thumb{background:var(--ink-300);border-radius:3px}.customer-scope .customer-carousel-track>*{scroll-snap-align:start;flex:0 0 auto}.customer-scope .customer-carousel-track>.expert-card{width:280px}.customer-scope .customer-carousel-track>.case-card{width:300px}.customer-scope .customer-carousel-track>.review-card{width:320px}.customer-scope .customer-carousel-btn{position:absolute;top:50%;transform:translateY(-50%);width:44px;height:44px;border-radius:50%;background:#fff;border:1px solid var(--ink-200);box-shadow:var(--sh-md);display:flex;align-items:center;justify-content:center;color:var(--primary);z-index:3;transition:all .2s;cursor:pointer}.customer-scope .customer-carousel-btn:hover{border-color:var(--primary);transform:translateY(-50%) scale(1.06)}.customer-scope .customer-carousel-btn.prev{left:-10px}.customer-scope .customer-carousel-btn.next{right:-10px}.customer-scope .customer-carousel-btn:disabled{opacity:.35;pointer-events:none}.customer-scope .customer-pagination{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:36px}.customer-scope .customer-pagination .page{min-width:42px;height:42px;padding:0 12px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--ink-200);border-radius:var(--r-sm);background:#fff;font-size:var(--fs-base);font-weight:600;color:var(--ink-700);transition:all .2s;cursor:pointer}.customer-scope .customer-pagination .page:hover{border-color:var(--primary);color:var(--primary)}.customer-scope .customer-pagination .page.active{background:var(--primary);color:#fff;border-color:var(--primary)}.customer-scope .customer-pagination .page.disabled,.customer-scope .customer-pagination .page[disabled]{opacity:.4;pointer-events:none}.customer-scope .customer-pagination .ellipsis{border:none;background:none;color:var(--ink-400);cursor:default}.customer-scope .customer-modal-backdrop{position:fixed;inset:0;z-index:900;display:flex;align-items:center;justify-content:center;padding:24px;background:rgba(7,16,28,.55);backdrop-filter:blur(3px)}.customer-scope .customer-modal-dialog{background:#fff;border-radius:var(--r-xl);box-shadow:var(--sh-lg);width:100%;max-width:480px;max-height:calc(100vh - 48px);overflow-y:auto;padding:28px;animation:nsbModalIn .22s ease}.customer-scope .customer-modal-dialog.lg{max-width:720px}@keyframes nsbModalIn{0%{opacity:0;transform:translateY(16px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.customer-scope .customer-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);margin-bottom:16px}.customer-scope .customer-modal-title{font-size:var(--fs-xl);font-weight:800;color:var(--primary);letter-spacing:-.4px}.customer-scope .customer-modal-close{width:36px;height:36px;flex-shrink:0;border-radius:var(--r-sm);color:var(--ink-500);font-size:var(--fs-3xl);line-height:1;display:flex;align-items:center;justify-content:center;background:none;border:none;cursor:pointer}.customer-scope .customer-modal-close:hover{background:var(--ink-100);color:var(--primary)}.customer-scope .customer-modal-body{font-size:var(--fs-base);color:var(--ink-700);line-height:1.65}.customer-scope .customer-modal-foot{display:flex;gap:10px;justify-content:flex-end;margin-top:24px}.customer-scope .customer-toast{position:fixed;left:50%;bottom:32px;transform:translateX(-50%) translateY(20px);background:var(--primary);color:#fff;padding:14px 22px;border-radius:var(--r-md);font-size:var(--fs-base);font-weight:600;letter-spacing:-.2px;box-shadow:var(--sh-lg);z-index:1000;opacity:0;pointer-events:none;transition:opacity .25s,transform .25s;max-width:calc(100vw - 48px);text-align:center}.customer-scope .customer-toast.show{opacity:1;transform:translateX(-50%) translateY(0)}.customer-scope .customer-empty{text-align:center;padding:64px 24px;color:var(--ink-500)}.customer-scope .customer-empty .empty-emoji{font-size:var(--fs-6xl);margin-bottom:12px}.customer-scope .customer-empty .empty-msg{font-size:var(--fs-md);color:var(--ink-500);line-height:1.6}@media (max-width:768px){.customer-scope .customer-journey{grid-template-columns:1fr!important;gap:10px}.customer-scope .customer-journey-conn{transform:rotate(90deg);padding:2px 0}.customer-scope .customer-carousel-btn{display:none}}